Technology that Makes Property Management Easier

They say that technology runs the world, and for the most part, that statement is true. No matter your business, technology has seeped its way into the daily workflow to make it tremendously easier for everyone’s lives (employees, owners, and customers).

The property management world is not immune to the many advances that tech companies have to offer. The internet has made paying bills, sending mail, advertising, and marketing as easy as clicking a button. With this instantaneous service, you don’t have to worry about your payments being sent in late and allows you to track all your activity virtually.

There are many ways that technology can aid the success of your team and business. The first is rental payments! As a business, you of course want to be able to accept your tenant’s payments as quickly and simply as possible. With a virtual payment option, such as an app on the tenant’s smartphone, the payment process is as easy as making an Amazon purchase! Many apps, such as RM Resident allow the tenants to log in, view their balance, and pay rent whenever and wherever they want. This means no more having to wait for the post office to deliver the mail and no more delays when there is a weekend or a holiday.

These apps also allow tenants to see what their past transactions are and have a record of what they have paid virtually. They can even set up auto-pay so that they don’t even have to think about paying the rent monthly. With the autopay feature, the monthly rent will simply be withdrawn monthly, with no action required.

Submitting service issues are also simplified with technology. If a tenant comes across a problem during off hours, you don’t have to call the leasing office, you can simply log into your account and submit it online. The work order will then be sent into the system, where it will notify the leasing office that there is a new service order. The next morning, the service order will be assigned to a maintenance tech and then your issue will begin to be addressed.

Technology also simplifies the maintenance team, in many ways. Work orders can be assigned and sent to techs out in the field where they will be notified of a new service order that gets assigned to them. During the service order, the maintenance tech can record any documentation that is required about how the service issue was addressed. A detailed explanation is always best, as well as photos and receipts of items that were purchased. Techs can even set the status of the service order by saying if it is completed or still in progress. This helps the leasing office know if a service order has been completed or not.

Inspections are also very convenient with the newest technological advancements. All the leasing agents must do is create an inspection for the property (this is most often already made with a template). Then they go to the unit and start snapping pictures, recording what areas may need service issues and even create the issues directly from that inspection. This is convenient since it all occurs on one inspection.

There are so many more ways that technology is advancing the property management world. From virtual lock boxes that can be unlocked from the safety of your desk to the many ways marketing can be improved by the newest technology. Even applications allow you to screen tenants with the click of a button! There are endless ways to simplify your business and team’s workday. You just have to be open to learning and trying new technology!